Returns & Exchanges
At IDW Publishing, we want you to be fully satisfied with your fashion and lifestyle purchases. If your item isn't the perfect fit, you can return or exchange any unworn and unwashed merchandise within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the merchandise is in its original, unworn condition.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided via the portal and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.